Last updated: 15 February 2026
The promoter is: BUBBL WIN LTD, Company Number 16944476 and whose registered office is at 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
Our correspondence address is 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
If you wish to contact us for any reason, please email [email protected].
2.1These terms and conditions apply to all competitions listed on the Promoter’s website at https://bubbl.win (the “Website”)
2.2The Promoter may offer different formats to the competitions. Subject to clause 2.3, an entry fee is payable each time you enter.
2.3To be in with a chance of winning, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”). Where the Promoter offers an easy or multiple-choice question or, where the Promoter does not ask a Competition Question, a free entry route is available.
3.1The competition will run from and including the opening and closing dates specified on the Website. These dates shall be referred to as the "Opening Date" and "Closing Date" respectively. All times and dates referred to are the times and dates in London, England.
3.2If it is absolutely necessary to do so, the Promoter reserves the right to change the Opening and Closing Dates. If the Promoter does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website. The Promoter will not extend the Closing Date simply to sell more entries.
3.3All competition entries must be received by the Promoter by no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date are automatically disqualified and no refunds will be given.
3.4If there is a maximum number of entries to a competition, this will be stated on the Website. The number of entries you can make may be limited if the maximum number of entries is reached.
3.5Entrants can enter the competition as many times as they wish until either the maximum number of entries have been received or any maximum number of entries per Entrant has been reached. Entrants submitting free entries must submit each entry separately. Bulk entries, if received, will not be accepted and will only be counted as one single entry.
3.6All Entrants (including those entering for free) must open an account on the Website prior to entering any of our competitions. Only one account per person is permitted. If any Entrant opens or tries to open multiple accounts using different email addresses, all of their accounts will be closed and the Entrant will not be permitted to enter any of the Promoter’s competitions. Once an account has been opened, to enter the competition:
(a)go to the Website and view the Competition Question, if there is one;
(b)select the number of required tickets, up till either the maximum number allowed per Entrant or tickets remaining for that competition, whichever is lower; then
(c)enter either a free text answer or select a multiple-choice answer, if there is a Competition Question; then
(d)Fill out any required Address details and check or amend your chosen Charities during the Checkout process; then
(e)Complete your purchase via the online payment method
3.7All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
3.8For both paid and free entries the Promoter will send confirmation that your entry has been received and confirm whether or not your answer to the Competition Question is correct. This will be sent to the email registered in your account and also available in the Orders section of your account.
3.9The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
3.10By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.
3.11You may enter the competition for free by complying with the following conditions:
(a)send your entry by first or second class post to the Promoter at the following address: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE;
(b)hand delivered entries will not be accepted and will not be entered into the random draw;
(c)include with your entry the following information (all details must match the details on your account):
(i)the name or details of the competition you wish to enter;
(ii)your full name;
(iii)your address;
(iv)a contact telephone number and email address; and
(v)your answer to the Competition Question (if there is one).
(d)incomplete or illegible entries will be disqualified;
(e)you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries in one envelope will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;
(f)by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
(g)your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee that you will be entered into the random draw;
(h)the Promoter will acknowledge receipt of your entry and confirm if your answer to the Competition Question is correct via email;
(i)if the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the random draw.
(j)If the entry price is less than the price of a second class stamp (currently 87p) you will receive multiple entries for each entry you send so that the value of your entries equals or exceeds the price of a second class stamp. For example, if the entry price is 49p, you will receive 2 free entries for each one you send. If the entry price is 33p, you will receive 3 free entries for each one you send.
4.1The Promoter may use different methods of choosing the winner, depending on the format of the competition:
(a)Main draw: All Entrants who correctly answer the Competition Question will be placed into a draw and the winner will be chosen by random draw. If no Competition Question is asked, all Entrants will be entered into the random draw. The random draw will take place as soon as reasonably possible and, in any event, within 7 days of the Closing Date ("Draw Date");
(b)Instant wins: All Entrants meeting the entry requirements will be randomly allocated an entry number on completion and payment of their entry. The Promoter will use a random number generator to select an entry number for any Entrants entering via the free entry route and meeting the entry requirements. If the entry number corresponds with the instant win number stated on the Website, the Entrant will win that prize;
(c)Auto draws: The Promoter may use an auto draw system for choosing the winner or winners of the Main draw and any Instant wins. For the Main draw, the system will be set to randomly select a winner from all valid entries as soon as the Closing Date is reached or all entries have been sold (including allocation of free entries), whichever is sooner. For Instant wins, the auto draw system will automatically allocate the relevant prize to a winner if their entry number matches the instant win number.
4.2All Entrants will have a choice of either their User Name, First Name & Last Name Initial or “Anonymous” to be chosen for their Display Name. The Display Name is defaulted to First Name and Last Name Initial and can be updated in your Account. The Display Name will be visible on the Website in the following locations:
(a)Competition Entries
(b)Competition Details – Instant Winners
(c)Live Draw
4.3For help with entries, please email us at [email protected].
5.1The competition is only open to all residents in the United Kingdom aged 18 years or over, except:
(a)employees of the Promoter;
(b)employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or
(c)members of the immediate families or households of (a) and (b) above.
5.2By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition and claim the prize. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.
5.3The Promoter will not accept competition entries that are:
(a)automatically generated by computer; or
(b)incomplete.
5.4The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. This includes if you are rude or abusive to the Promoter or anyone associated with them.
5.5Subject to clause 11.3, no refunds of the entry fee will be given in any event, including;
(a)if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;
(b)if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or
(c)if you are disqualified from the competition by the Promoter for any reason.
5.6If the Entrant engages in:
(a)any form of fraud (actual or apparent);
(b)fraudulent misrepresentation;
(c)fraudulent concealment;
(d)hacking or interference with the proper functioning of the Website; or
(e)amending, or unauthorised use of, any of the code that constitutes the website
all of their entries will be declared void, no refunds will be given and they may be prevented from participating in any future competitions.
6.1The prize for each competition is described on the Website (the “Prize”). Details of the Prize are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.
6.2Prizes are subject to availability. The Promoter reserves the right to substitute any prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website as soon as reasonably possible.
6.3The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the Website. The Promoter makes no representations and gives no warranties that the information provide on the Website is accurate, complete or up to date.
6.4The Promoter may offer an alternative cash prize (“Cash Prize”) for some competitions. If an alternative Cash Prize is offered, the amount of the Cash Prize will be stated in the prize description. It is the winner’s choice as to whether or not they take the Prize or the Cash Prize. The Promoter also reserves the right, at its discretion, to substitute the Prize for a Cash Prize in the following circumstances:
(a)the Prize becomes unavailable;
(b)other circumstances beyond the reasonable control of the Promoter make it necessary to do so.
6.5The prize is not negotiable or transferable.
7.1The decision of the Promoter is final and no correspondence or discussion will be entered into.
7.2The Promoter will contact the winner personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry. If the winner cannot be contacted or is not available, or has not claimed the Prize within 14 days of the Draw Date, the Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.
7.3The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will either publish the surname and county of major prize winners on the Website or send the surname and county of major prize winners to anyone who writes to the address set out in clause 1 (enclosing a self-addressed envelope) within one month after the Closing Date of the competition.
7.4If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter at [email protected] prior to the Closing Date. In such circumstances, the Promoter must still provide the information to the Advertising Standards Authority on request.
8.1You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website.
8.2If your personal details, including contact information, changes at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to [email protected]. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 5 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.
8.3Any Cash Prize will be transferred directly to the winner’s bubbl.win Wallet, where they can be transferred to your registered bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. Failure to do so within 14 days will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.
8.4The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.
Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
10.1By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website.
10.2If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.
10.3If you do not wish to participate in any publicity, you must notify the Promoter prior to the Closing Date. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.
10.4If you are the winner of the competition, you may be required to provide further personal information and proof of your identity in order to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.
10.5Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at [email protected] prior to the Closing Date.
11.1The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.
11.2If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.
11.3The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so. There is no minimum number of entries and the Promoter will not hold void, suspend, cancel, or amend the prize competition due to a lack of entries. If the Promoter does void or cancel the prize competition the Entrant will be offered a full refund of any entry fees they have paid to that particular competition.
11.4The competitions on the Website are in no way sponsored, endorsed, administered by or associated with Facebook. By entering the competitions, Entrants agree that Facebook has no liability and is not responsible for the administration or promotion of the competitions.
11.5These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
11.6You should print a copy of these terms and conditions and keep them for your records.
12.1Pledge Commitment
We commit to donating 5% of the value of all paid competition entries purchased through this Website to charity (the “Pledge”).
12.2Choose Your Charity at Checkout
When you purchase a paid entry, you will be able to choose one charity from a list of available charities at checkout. Your selection determines which charity the Pledge connected to your entry will support.
12.3Pledge Amount Shown at Checkout
The Pledge amount for your purchase (calculated as 5% of the total amount paid for your competition entries) will be clearly displayed on the checkout page before you complete payment, and may also be shown in your order confirmation.
12.4Running Total on the Competition Details Page
A running total of pledged donations will be shown on the competition details screen. This total reflects the cumulative Pledge amounts arising from paid entries and may be updated periodically.
12.5How Donations Are Managed and Displayed (Work for Good)
We use Work for Good to manage and administer our charitable giving. We will display our donation activity via the Work for Good dashboard, which may include totals pledged and/or donated and the charities supported.
12.6When Donations Are Paid
Pledge amounts are paid after entry payments have been received and cleared. We aim to transfer funds to the relevant charities within 60 days of the end of the month in which the paid entry purchase was made, or in line with Work for Good’s processing and payment schedule.
12.7Refunds, Chargebacks and Cancellations
If a paid entry purchase is refunded, cancelled, reversed, or subject to a chargeback, the associated Pledge amount may be reduced or removed to reflect the amount actually received and retained by us.
12.8Changes to Available Charities
We may add or remove charities from the checkout selection from time to time. Where a charity becomes unavailable after you have selected it, we may (acting reasonably) apply the Pledge to an alternative charity from the available list or otherwise handle the Pledge via Work for Good in a compliant way.
12.9Transparency
We will not misrepresent the amount donated or how it is calculated. The amount shown at checkout, the running total on the competition details page, and the information shown on the Work for Good dashboard are intended to provide transparency of our Pledge activity.
