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PRIVACY POLICY: BUBBL WIN LTD

Last Updated: January 2026

Bubbl Win Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (bubbl.win), register an account, and participate in our competitions.

1. THE DATA CONTROLLER

Bubbl Win Ltd is the data controller responsible for your personal data.

  • Company Name: Bubbl Win Ltd (Company No. 16944476)
  • Registered Office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
  • Email: [email protected]

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: Full name, date of birth, and username.
  • Contact Data: Home address, email address, and telephone number.
  • Transaction Data: Details about payments to and from you and other details of entries you have purchased. Actual card details are handled by our payment handler and not us, we keep a record of the transaction.
  • Technical Data: IP address, login data, browser type and version, and operating system.
  • Profile Data: Your account preferences, charity selections made via "Work for Good," and competition entry history.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.
  • Verification Data: For winners, we may require a copy of a government-issued ID (passport or driving licence) to substantiate age and identity.

3. HOW WE COLLECT YOUR DATA

  • Direct Interactions: You provide data by creating an account on our Site, entering competitions (paid or free postal route), or communicating with us.
  • Postal Entries: Personal data provided on postcards for free entry (Name, Address, DOB, Phone, Email).
  • Automated Technologies: As you interact with our Site, we may automatically collect Technical Data about your equipment and browsing patterns.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we use it for:

  • Administering Competitions: To process your entries, assign ticket numbers, and manage the draws.
  • Winner Notification: To contact winners via email or phone within 24 hours of a draw.
  • Identity Verification: To ensure entrants are 18+ and reside in the UK before awarding prizes.
  • Prize Delivery: To arrange the delivery of physical prizes to your UK address.
  • Charitable Giving: To facilitate your selected charity donation via the "Work for Good" platform.
  • Publicity: With your consent, we may use your name and photo for promotional purposes. (Note: We are legally required to provide the surname and county of winners to the ASA if challenged).
  • Marketing: If you have opted in, we will send you updates and offers. You can opt out at any time.

5. DISCLOSURES OF YOUR PERSONAL DATA

We do not sell your personal data to third parties. We may share your data with:

  • Service Providers: Payment processors, IT and system administration services, and delivery/courier services.
  • Regulators: Including the Advertising Standards Authority (ASA) to comply with UK competition laws.
  • Professional Advisers: Lawyers, bankers, and auditors.

6. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and partners who have a business need to know.

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually up to 6 years after a transaction for tax purposes).

8. YOUR LEGAL RIGHTS

Under UK data protection laws, you have rights including:

  • Access: The right to ask for copies of your personal information.
  • Rectification: The right to ask us to rectify information you think is inaccurate.
  • Erasure: The right to ask us to erase your personal information in certain circumstances.
  • Object to processing: The right to object to the processing of your personal data (e.g., for marketing).
  • Withdraw Consent: Where we rely on consent (e.g. for marketing or publicity), you can withdraw it at any time.

9. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected]. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).